8/25 Announcement Correction
The issue of swapped names for “Bond Stone SP: Link” and “Bond Stone SP: Resonance” in the compensation content has been corrected.
The correct compensation details are as follows—Stage 3: Bond Stone SP: Link x2; Stage 6: Bond Stone SP: Resonance x1; Stage 9: Bond Stone SP: Link x1, Bond Stone SP: Resonance x1
Dear Immortals,
Regarding the “Bond Stone Surprise Gift Box” introduced after the June 24 update, due to a data configuration error, some players received additional un-purchased stage rewards after the gift box expired.
After identifying this issue on July 16, we completed the data correction on the same day at 13:12 (UTC+8) and issued the “Bond Stone Surprise Gift Box Reward Reissue Error” announcement to promptly inform you of the situation and subsequent handling.
Details of Compensation Plan
As this error was due to our oversight, after internal discussion, we have decided not to reclaim the erroneously distributed gift box rewards.
To ensure fairness for all players, if you purchased the “Bond Stone Surprise Gift Box” but did not receive additional stage rewards during the data error period, we will provide corresponding rewards based on the stage you purchased.
Compensation Distribution Rules:
- If you’ve only purchased up to Stage 3, you will receive Stage 6 rewards:
- Compensation Content: Dream Crystals x800, Bond Stone SP: Link x2
- If you’ve only purchased up to Stage 6, you will receive Stage 9 rewards:
- Compensation Content: Dream Crystals x1,800, Bond Stone SP: Resonance x1
- If you purchased Stage 9, you will receive an additional Stage 9 reward plus an extra Bond Stone SP: Link x1:
- Compensation Content: Dream Crystals x1,800, Bond Stone SP: Link x1, Bond Stone SP: Resonance x1
Note: If you already received additional un-purchased stage rewards during the data error period (from the June 24 update to the July 16 correction),
you will not be included in this compensation distribution.
The compensation is scheduled to be uniformly distributed by the end of August. We deeply apologize for the inconvenience caused and sincerely thank you, Immortals, for your understanding and support.
Rise of Eros: Desire Team